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This privacy statement explains how
the information we obtain from you is used when you order Saber Hacer
products and when you visit our web sites. By visiting Saber Hacer Web
Sites (defined below), you are accepting the practices described in
this privacy statement.
We are
committed to protecting the privacy and security of the users of our
sites.
This privacy statement will
advise you about how we protect your personal information, and about
what choices you have concerning our use of such information. Please
read this privacy statement carefully. We may need to change this
statement from time to time in order to address new issues and reflect
changes on the Saber Hacer Web Sites. We will post those changes here
so that you will always know what information we gather, how we might
use that information, and whether we will disclose that information to
anyone. Please refer back to this statement regularly.
This privacy statement tells you:
- What personally identifiable
information Saber Hacer collects.
- What personally identifiable
information third parties may collect through the Saber Hacer Web
Sites.
- What organization collects the
information.
- How Saber Hacer uses the
information.
- With whom Saber Hacer may share
user information.
- What choices are available to users
regarding collection, use, and distribution of the information.
- What types of security procedures
are in place to protect against the loss, misuse, or alteration of
information under Saber Hacer control.
- How users can correct any
inaccuracies in the information.
If users have questions or concerns regarding this statement, they
should first contact by email at privacy@saberhacer.com.
Information
Collection and Use
Information
Collection from Saber Hacer Web Sites
Saber Hacer is the owner of the information collected on www.saberhacer.com,
and all other web sites owned by Saber Hacer or any one of its
affiliates (collectively, "Saber Hacer Web Sites"). Saber Hacer
collects information from our users at several different points on our
Saber Hacer Web Sites, including our landing pages.
Information
collected by third party advertising companies
Our advertising may be served by third party advertising companies
which may deliver a cookie to you so the ads you see can be tracked and
ensures that you are not shown the same ad too many times. Since the
third party advertising company only tags your computer with a number,
they know nothing about who you are. Saber Hacer does not provide these
third party advertising companies with any personally identifiable
information. However, these companies may use non-personally
identifiable information about your visits to the Saber Hacer and other
sites in order to provide advertisements about goods and services of
interest to you. If you would like more information about this practice
and to know your choices about not having this information used by
these companies, see below.
Ordering
When you order Saber Hacer products in any authorized manner, you must
provide contact information (such as name, e-mail, and shipping
address) and financial information (such as credit card number and
expiration date). This information is used for billing purposes and to
fill customers' orders. If we have trouble processing your order, the
information is used to contact you. We may present offers to purchase
products from our marketing partners on the Saber Hacer Web Sites. If
you also purchase goods or services from a marketing partner in
connection with an offer posted on the Saber Hacer Web Sites or via
other authorized vendors, you authorize us to share your financial
information (including your credit card information) with the marketing
partner.
Information
Use
When filling an order, Saber Hacer uses your personal information to
process and review order(s) for our products. Once you have submitted
an order for one of our products, we use your information internally to
process your order(s), and to personalize Saber Hacer mailings based on
your interests. Saber Hacer usually does this through the periodic
mailings sent to your postal address (typically along with your product
order) or to your e-mail address alerting you of special offers,
newsletters, and commercial offerings that may be of interest. In order
to provide services that better meet your needs, we also may supplement
the information that you provide to us with other information that we
receive from third parties.
Registration
In the event Saber Hacer requires you to register on-line in order to
use certain areas of the Saber Hacer Web Sites, a user must first
complete a registration form. During registration a user is required to
give contact information such as name, zip code, and e-mail address. We
use this information to contact the user about services on the Saber
Hacer Web Sites that we believe may be of interest. In other areas of
the Saber Hacer Web Sites, such as when registering for the affiliate
program, users must provide additional information, which can include
full address, a user name, password, web site information, and, in some
cases, a social security number or tax identification number so that we
can comply with federal laws. Participation in these areas of the Saber
Hacer Web Sites is completely optional.
Saber Hacer
Web Sites Profile
We store information that we collect through cookies, log files, clear
gifs, and/or third parties to create a profile of our Saber Hacer Web
Sites users. A profile is stored information that we keep on individual
users that details their viewing preferences. Consequently, collected
information is tied to the users' personally identifiable information
to provide offers and improve the content of the Saber Hacer Web Sites
for the user. This profile is used to tailor users' visits to the Saber
Hacer Web Sites, and to direct pertinent marketing promotions to them.
We may share your profile with other third parties, mostly in
aggregate, but occasionally your profile is shared together with your
personally identifiable information.
Cookies
A cookie is a piece of data stored on the Saber Hacer Web Sites user's
computer, which is tied to information about the user. We use session
ID cookies and persistent cookies. For the session ID cookie, once
users close the browser, the cookie simply terminates. A persistent
cookie is a small text file stored on the user's hard drive for an
extended period of time. Persistent cookies can be removed by following
Internet browser help file directions at (http://support.microsoft.com/default.aspx?scid=KB;EN-US;q278835
for Internet Explorer and http://help.netscape.com/kb/consumer/19971020-3.html)
for Netscape.
By setting cookies on the Saber Hacer Web Sites, users would not have
to log in with a password more than once, thereby saving time while on
the Saber Hacer Web Sites. If users reject the cookies, they may still
use the Saber Hacer Web Sites. The only drawback to this is that the
user will be limited in some areas of the Saber Hacer Web Sites. For
example, the user may not be able to retrieve account information or
use some of our community features. Persistent cookies enable us to
track and target the interests of our users to enhance the experience
on the Saber Hacer Web Site. See the "Profile" section.
Some of our business partners may use cookies on the Saber Hacer Web
Sites. However, we have no access to or control over these cookies once
we have given permission for them to set cookies.
Log Files
Like most standard site servers, we use log files. This includes
Internet Protocol (IP) addresses, browser types, Internet service
providers (ISP), referring/exit pages, platform types, date/time
stamps, and number of clicks to analyze trends, administer the Saber
Hacer Web Sites, track users' movements, and gather broad demographic
information for aggregate use. IP addresses can be tied to personally
identifiable information to enable our web-based service.
Clear Gifs
(Web Beacons/Web Bugs)
We or our third-party partner companies employ a software technology
called clear gifs, aka Web Beacons/Web Bugs, that help us better manage
content on the Saber Hacer Web Sites by informing us what content is
effective. Clear gifs are tiny graphics with a unique identifier,
similar in function to cookies, and are used to track the online
movements of Web users. Clear gifs are invisible on the page and are
much smaller, about the size of the period at the end of this sentence.
Clear gifs can be tied to users' personally identifiable information.
Clear Gifs can "work with" existing cookies on a computer if they are
both from the same web site or advertising company. That means, for
example, that if a person visited "www.companyX.com", which uses an
advertising company's clear gif, the site or advertising company would
match the clear gif's identifier and the advertising company's cookie
ID number to show the past online behavior for that computer. This
collected information would then be given to the advertising company or
site. To learn more about our use of clear gifs, please contact us via
e-mail, phone, or postal mail at the addresses above. In addition, we,
or our e-mail deployment partner, may use clear gifs in our HTML-based
e-mails to let us know which e-mails the recipients have opened. This
allows us to gauge the effectiveness of certain communications and the
effectiveness of our marketing campaigns. If you would like to opt out
of these e-mails, please see the Choice/Opt Out section. This
privacy statement covers use of clear gifs by this site only and does
not cover use of clear gifs by our partner companies or their third
party advertisers. For information about third-party partner companies'
use of clear gifs, please visit their sites directly and review their
online privacy statements.
Communication
from Saber Hacer
Special
Offers and Updates
In the event Saber Hacer requires you to register on-line in order to
use certain areas of the Saber Hacer Web Sites, we will send all new
online users a welcoming e-mail to verify password and user name.
Established users will occasionally receive information on products,
services, special deals, and a newsletter. Out of respect for the
privacy of our users, we present the option to not receive these types
of communication. Please see the Choice/Opt-out section below.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact
information such as name, zip code, and e-mail address. Out of respect
for our users' privacy, we provide a way to opt out of these
communications. Please see the Choice/Opt-out section below.
Service
Announcements
On rare occasions it is necessary to send out a strictly
service-related announcement. For instance, if our online service is
temporarily suspended for maintenance, we may send users e-mail.
Generally, users may not opt out of these communications, though they
can deactivate their account. However, these communications are not
promotional in nature.
Customer
Service
We communicate with users on a regular basis to provide requested
services and in regards to issues relating to their account, we reply
via e-mail or phone, in accordance with the users' wishes.
Sharing
Legal
Disclaimer
Though we make every effort to preserve user privacy, we may need to
disclose personal information when required by law or we have a
good-faith belief that such action is necessary to comply with a
current judicial proceeding, a court order or legal process served on
Saber Hacer LLC or any of our affiliated companies. We will also
release specific information in special cases, such as if there is an
attempted breach of the security of the Saber Hacer Web Sites, or a
physical or property threat to you or others.
Third
Party Intermediaries
We may use an outside shipping company to ship orders, and a credit
card processing company to bill users for goods and services. These
companies may or may not retain, share, store, or use personally
identifiable information for any secondary purposes.
Service
Providers
We partner with other third parties to provide specific services. When
the user signs up for these particular services, we share name or other
contact information, such as address and/or phone number that is
necessary for the third party to provide these services. These third
parties are not allowed to use personally identifiable information
except for the purpose of providing these services.
Business
Transitions
In the event Saber Hacer goes through a business transition, such as a
merger, being acquired by another company, or selling a portion of its
assets, users' personal information will, in most instances, be part of
the assets transferred. Users will be notified via e-mail and a
prominent notice on our site for 30 days prior to a change of ownership
or control of their personal information.
Choice/Opt-out
Our users are given the opportunity to opt out of having their
information used for purposes not directly related to the Saber Hacer
Web Sites. Users who no longer wish to receive our newsletter and
promotional communications may opt out of receiving these
communications by sending us an email at remove@saberhacer.com
or via fax at 310) 491-9625 . After you submit your opt out request, we
will remove your e-mail address from our database within ten days.
Please note, however, that under certain circumstances, if you
"opt-out," you may not be eligible for certain benefits for which a
name, e-mail address, telephone number or other personal identification
information is needed.
Links
The Saber Hacer Web Sites may contain links to other sites and we will,
on occasion, create relationships or associations with third party
companies, where we host their content, or vice versa. Please be aware
that Saber Hacer or any of its affiliated companies are not responsible
for the privacy practices of such other sites. We encourage our users
to be aware when they leave the Saber Hacer Web Sites and to read the
privacy statements of each and every site that collects personally
identifiable information. This privacy statement applies solely to
information collected by the Saber Hacer Web Sites.
Surveys,
Sweepstakes & Contests
From time-to-time the Saber Hacer Web Sites offer users the opportunity
to participate in surveys or contests. We may request information from
users via surveys or contests but participation in these surveys or
contests is completely voluntary and the user therefore has a choice
whether or not to disclose this information. The requested information
typically includes contact information such as name and shipping
address and demographic information (such as zip code). Contact
information will be used and shared with the contest or survey sponsors
to notify the winners and award prizes. Survey information will be used
for purposes of monitoring or improving the use and satisfaction of the
Saber Hacer Web Sites. Users' personally identifiable information may
be shared with third parties but only in accordance with our privacy
policy.
Tell-A-Friend
If a user elects to use our referral service for informing a friend
about the Saber Hacer Web Sites, we ask him or her for the friend's
name and e-mail address. Saber Hacer will automatically send the friend
an e-mail inviting them to visit the Saber Hacer Web Sites. Saber Hacer
stores this information for the purpose of sending e-mails and tracking
the success of our referral program. The friend may contact Saber Hacer
at remove@saberhacer.com
to request the removal of this information from our database.
Security
When users submit sensitive information via telephone or via the Saber
Hacer Web Sites, their information is protected both online and
off-line. When our online registration/order form asks users to enter
sensitive information (such as credit card number), that information is
encrypted using SSL. All information entered into our order forms will
be encrypted when you submit the information page. To learn more about
SSL, follow this link: http://www.webopedia.com/TERM/S/SSL.html.
While we use SSL encryption to protect sensitive information online,
all of our users' information, not just the sensitive information
mentioned above, is also restricted in our offices. Only employees who
need the information to perform a specific job (for example, our
billing clerk or a customer service representative) are granted access
to personally identifiable information. Furthermore, ALL employees are
kept up-to-date on our security and privacy practices. Periodically, as
well as any time new policies are added, our employees are notified
and/or reminded about the importance we place on privacy and what they
can do to ensure our users' information is protected. Finally, the
servers that store personally identifiable information are in a secure,
locked facility.
Supplementation
of Information
We sometimes supplement the information we receive with information
from third-party sources.
Enhancement
of Marketing Profile
We may purchase third-party marketing data and add it to our existing
user database to better target our advertising and provide pertinent
offers we think our users would be interested in. We use this
information to enhance or overlay the "profile" of individual users.
This aggregate marketing data is therefore tied to the users'
personally identifiable information.
Correcting/Updating/Deleting/Deactivating
Personal Information
If a registered customer's contact information changes (such as zip
code, phone number, e-mail, or postal address), or if a user no longer
desires our service, we provide a way to correct, update or
delete/deactivate his or her personally identifiable information. This
can usually be done by e-mailing our Customer Support at
customersupport@saberhacer.com or by postal mail at the contact
information listed below.
Customer Support
Saber Hacer
PO Box 1893
Manhattan Beach, CA 90267
Privacy
Policy Changes
If we decide to change our privacy policy, we will post these changes
here so that you will always be aware of what information we collect,
how we use it, and under what circumstances, if any, we disclose it. We
will use information in accordance with the then-current privacy
policy.
Contact
Information
If users have any questions or suggestions regarding our privacy
policy, please contact us at: privacy@saberhacer.com.
www.saberhacer.com
Updated 11/02/06
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